What are the barriers to Effective Communication in
the workplace?
Barriers are
influencing factors that break the continuous communications loop. In a
workplace, it occurs due to the daily interactions involving employees who may
or may not have experience.
The important
ones are described as follows:
1. Information
Overload: The state when the person has more information than one can
process. In the workplace, employees have to deal with numerous:
- Emails
- Phone calls
- Meetings
The study found
that on average, employees visited 40 websites during the workday.
When the
employees have more data, they prefer to:
- Sort
- Ignore
- Forget
2. Poor attention: Poor
attention given by the receiver, make the communication inefficient. It leads
to a one-way communication process.
One-way communication.(2018).Retrieved from https://1.bp.blogspot.com/-4ACpNHCAdu8/Wx8gA9xKG0I/AAAAAAAAACI /uECj9dkKorUG7YSC0s4l2ReEd8q32JE1QCLcBGAs/ s640/Simplex-Communication-System.png |
The common feature is simply failure to read:
- Notices
- Minutes
- Reports
Therefore, the message conveyed is
misunderstood. It may be contradictory due to:
·
Beliefs ·
Expectations
3. Lack of Trust: Communication
is exchanging information only when there is a mutual trust between:
In case of doubt, the message would not be conveyed successfully. For
instance, Credibility Gaps originate lack of trust.
4. Noisy Distractions: If communication
occurs in the noisy environment then it could distress your thoughts, which can
create barriers to communication.
5. Dependent on emails: Average time spent
on emails is 2.5 hours in the workplace. Therefore, it is not the real-time conversation.
Depending on emails is considered the main barrier nowadays.
References
Baker, D. T. (n.d.). IIDM. Retrieved
from IIDM:
http://www.iidmglobal.com/expert_talk/expert-talk-categories/managing-people/staff_communication/id3264-nine-barriers-to-effective-workplace-communication.html
Information Overload in an organisation.(2018).Retrieved from https://image.slidesharecdn.com/
barrierstocommunication-141030224301-conversion-gate01/95/
barriers-in-communication-27-638.jpg?cb=1414721863
One-way communication.(2018).Retrieved from https://1.bp.blogspot.com/-4ACpNHCAdu8/Wx8gA9xKG0I/
AAAAAAAAACI
/uECj9dkKorUG7YSC0s4l2ReEd8q32JE1QCLcBGAs/ s640/Simplex-Communication-System.png |
Steven L.McSHANE, S. L. (n.d.). Canadian
Organizational Behaviour. McGraw-Hill Ryerson.
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