How to overcome the barriers to communication in the workplace?
To remove obstacles in the
communication process, following points should be considered:
1. Develop
Mutual Trust: Status is considered the barrier in the
communication process. The subordinates do not want to distress their
superiors. It can be removed through mutual trust and confidence between:
2. Take
advantage of Feedback: The communication process is not only fully completed when the message is sent to the receiver. But, when the feedback is send by the sender. Therefore, communication is a two-way process. This would help to have better understanding.
3. Personal Touch: To have effective communication in the workplace, there should:
· Praise
· Compliments
· Softness
Therefore, it should touch the receiver internally.
4. The
communication Audit: The communication audit should be conducted. It is not to deal with the problems but to prevent them. It may include:
· Observations
· Questionnaires
· Interviews
5. Using
Simple language: The message conveyed to the sender should be clear and simple.
So that the receiver can understand it easily. Moreover, double meaning words should not be used.
6. Use of short
communication channels: To remove barriers, the channels of communication should
be reduced. There should be direct contact.
7. Develop
Patience: The workers must have patience to listen and understand the information
conveyed by the sender. Moreover, the listener has to understand the message
from point view of the sender.
8. Use of Informal
Communication: More preference should be given to face-to-face talk instead of
written communication. It makes the communication ineffective. For the effective
communication, both formal and informal communication channels should be
encouraged in the workplace.
References
Feedback.(2018).Retrieved from https://recruitingtimes.org/wp-content/uploads/2017/02/feedback.png
Dr.Dinesh Sharma, T. K. (n.d.). In English
& Business Communication Skills. UNIMAX PUBLICATIONS.
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