Meaning and means of Communication

What is Communication?

Communication is the process which involves sender and receiver conveying:

• Information
  
  
• Opinions
  
  
• Ideas

 internally or externally in the workplace for the mutual understanding.

Communication in the Workplace.(2018). Retrieved from https://keydifferences.com/wp-content/uploads/2017/03/internal-vs-external-communication.jpg

Internally: Information that is conveyed within the workplace. 

For instance, departmental meetings.

Internal Communication.(2018). Retrieved from https://talentmanagement360.com/wp-content/uploads/2014/10/communication-workplace-300x243.jpg

Externally: Exchanging data outside the workplace with:

•  Individuals
  
  
•  Organizations
  
  
•  Groups 

For instance,

1.   Via advertising material

2.   Telephone calls to suppliers

3.    Letters to customers

Diverse means of Communication in the Workplace

Media channels of communication include the following:

    1.   Video-conferencing: It is a method whereby two or more people can visually connect. Face to face meetings are conducted online by video-conferencing.

    2.   E-mails: It is the fastest, cheap and convenient method of written communication. 

E-mails in the Workplace.(2018). Retrieved from https://www.webmarketingtherapy.com/blog/wp-content/uploads/2014/08/email_marketing-300x213.png 

    3.   Reports: Reports are essential in describing activities and conveying information for:

·     Audiences

·     Goals

·     Functions

\   4.   Presentations: Presentations are the most common method of communicating in the workplace. It involves audiovisual material as:

·     Copies of reports

·     Material prepared in Microsoft PowerPoint or Adobe    Flash

     5.   Social Media: It is also the fastest and easiest way to

·     Share

·     Send
 

·     Receive data

It allows to interact directly with the customers by using social networks as:

·     Facebook

·     Google+

·     LinkedIn

·     Twitter

·     Pinterest

    6.   Suggestion Box: It is mainly used for upward communication. Sometimes, the workers may fear to communicate the superiors. Owing to this, suggestions are given by drafting suggestion into it.

Suggestion box in the workplace.(2018). Retrieved from https://cdn.displays2go.com/images/zoom/bdswm85blk.rw_preview.jpg 

The main objective in every workplace is to earn profit. It can be achieved if employees have good communication skills. In the workplace, the employees should be given proper training.

Please give feedback.

References

Dr.Dinesh Sharma, T. K. (n.d.). In English & Business Communication Skills. UNIMAX PUBLICATIONS.

Communication in the Workplace.(2018). Retrieved from https://keydifferences.com/wp-content/uploads/2017/03/internal-vs-external-communication.jpg

Internal Communication.(2018). Retrieved from https://talentmanagement360.com/wp-content/uploads/2014/10/communication-workplace-300x243.jpg

E-mails in the Workplace.(2018). Retrieved from https://www.webmarketingtherapy.com/blog/wp-content/uploads/2014/08/email_marketing-300x213.png

Suggestion box in the workplace.(2018). Retrieved from https://cdn.displays2go.com/images/zoom/bdswm85blk.rw_preview.jpg 

Revision World. (n.d.). Retrieved from Revision World: https://revisionworld.com/gcse-revision/business-studies/organisation-structure/communication-business